OUR LOCKET STORY
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Every piece of jewelry tells a story. Hearts are at the center of our brand story. You’ll find a connection to hearts and lockets within our collections, from subtle and understated to obvious and statement pieces. We handcraft jewelry using sterling silver, 18kt gold, and ethically sourced natural gemstones saturated in color. Many pieces use 100% recycled materials from the center stone to the sterling silver. Giving back is always on our minds, so you’ll also find individual pieces, or even entire collections, devoted to giving back or paying it forward to generations to come.
Inside My Locket is so much more than a name, or about creating lockets. Inside My Locket was chosen as our business name because lockets are keepsakes of treasured memories. But they also help those memories flourish and thrive, to be retold and handed down. Inside My Locket jewelry is created as a way to share our story with you and have our own memories flourish. But our hope is that you will create your own treasured memory by wearing or gifting that special piece.
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OUR POLICIES
Payment
PayPal is the preferred method of payment. If you don't have a PayPal account, please contact me to make other arrangements. If you are a Virginia resident, state sales tax will be applied to your order. I do offer lay-away, please contact me for a payment plan.
Shipping
DOMESTIC ORDERS
Our jewelry is ready to ship right away, and will ship priority mail with delivery confirmation. If there is confirmed delivery at the address, then the buyer is responsible for the package.
Orders over $200.00 will include insurance. Please contact me if you would otherwise like
to purchase insurance.
INTERNATIONAL ORDERS
At the time of this edit we're not shipping orders internationally. Please contact me if you would like to explore this option.
INSIDE MY LOCKET is not responsible for lost shipments.
Please double and triple check your shipping and email address before completing your purchase.
Returns and Exchanges
I do my best to make a wonderful and durable piece of jewelry. If you are not satisfied, please notify me for a refund minus shipping within 24 hours of receiving your package. I repair my own work for free for one year. After a year the cost is shared and it is usually minimal. One of a kind stones cannot be replaced.
No refunds will be given for customized, personalized or otherwise altered items due to their individualized nature.
Please be sure to contact me with any questions or concerns you may have before purchasing.